Privacy Policy

Information We Collect

When you contact us or request a quote, we may collect your name, email address, phone number, company name, message, product requirements, project details, destination, and any files you choose to submit.

We may also receive basic technical information such as your IP address, browser type, device information, and pages visited when you use our website.

How We Use Your Information

We use the information you provide to respond to enquiries, prepare quotations, recommend suitable granite products, coordinate orders, and improve our customer service.

We may use technical information to maintain website reliability, understand site usage, and protect our forms from spam or misuse.

Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers, logistics partners, or professional advisers when required to respond to your request, support an order, comply with the law, or protect our rights.

Data Retention and Security

We retain information only for as long as reasonably necessary for enquiry handling, business communication, order support, legal obligations, and record keeping.

We use reasonable administrative and technical measures to protect information. However, no online transmission or storage method can be guaranteed to be completely secure.

Cookies and External Links

Our website may use essential cookies or similar technologies needed for normal operation, form security, and performance. If analytics or additional tracking tools are introduced, this policy should be updated accordingly.

Our website may include links to external websites such as maps, social media platforms, or messaging services. Their privacy practices are governed by their own policies.

Your Choices

You may contact us to ask about your personal information, request corrections, or ask us to remove information where applicable. Some records may need to be retained for legal or legitimate business purposes.

Policy Updates

We may update this privacy policy as our website and business processes evolve. Any updated version will be published on this page with a revised effective date.